Mtax Privacy Policy

Privacy Policy

Botswana Unified Revenue Service (BURS) is a Tax and Customs government authority. The BURS has developed Mtax app to facilitate self services for improve tax compliance. BURS Mtax is a free app. The services provided by BURS Mtax are at no cost and are intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Mtax unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifying information, including but not limited to national identity number, nationality, contact numbers, email address, first name, and surname. The information that we request will be retained by BURS and used as described in this Privacy Policy.

The app does use third-party services that may collect information used to identify you and to facilitate your payment compliance.

Link to the privacy policy of third-party service providers used by the app:

• Google Play Services

Log Data

We want to inform you that whenever you use our Service, in the case of an error, we will collect minimal log data that will allow us to recreate the error in our labs and correct it in upcoming releases, providing you a better and more consistent service.

Security

We value your trust in providing us your Personal Information, thus we have employed industry best practices to protect this information. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable.

Payments

The BURS Mtax facilitates the payment of taxes and dutirs and card details are transmitted securely with a PCI-DSS compliant payment gateway.

Children's Privacy

These Services do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

Account Deactivation and Reactivation

1. 1.Deactivation Requests: Users can request account deactivation by contacting customer support at This email address is being protected from spambots. You need JavaScript enabled to view it..
2. 2.Account Reactivation: A user can request for their account to be activated by submitting the relevant documents to This email address is being protected from spambots. You need JavaScript enabled to view it..
3. 3.Legal and Administrative Data: Tax data is retained for legal and administrative purposes, such as tax return transaction records even after account deactivation.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..